FAQ
YOUR ACCOUNT
Our web store is secured with SSL certificate. This means the information you input is encrypted and it will not be available for third parties. We are also Verified onTrustedsite.com and own trust certificate. We are committed to respecting your privacy. We do not sell or disclose our customer information to other sources. During a sales transaction, your credit card information, if submitted, is never stored. Any information we collect from you is solely for the processing of your order. If you choose to sign up for our mailing list, on occasion we will send you targeted marketing information or special product offers. In every marketing email you will have the option to unsubscribe and avoid receiving future emails from us.
You can easily update your account information anytime. Go to the login page at https://daringvibes.com/account/login/ and sign in. Once logged in, click “My Account” and then “Account Details”. From there, you can edit and save all your information.
You can always change your billing or Shipping address form you account panel area under the Address Section.
You can Reset your password from you Account Panel under the Account Details Section.
You can easily retrieve your password by clicking “forgot password?”. Instruction on password retrieval will be send to your email.
Just go to https://daringvibes.com/account/register, fill in the required information, and click “Register”. Once you submit the form, your account will be created and confirmed, and you will receive a notification.
ORDERING & PAYMENT
We are ready to ship right now! Just place an order. We have a lot in Stock. If by any chance we miss the products in stock we will definitely contact you back swiftly and give you updates.
If you want to cancel your order, please do so as soon as possible. If your order has already been processed, you will need to contact us and return the product. Please email us at hello@daringvibes.com or use our Live Chat widget.
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Simply reply to your order confirmation email to confirm. If you notice that the address provided is incorrect, please notify us within 24 hours by emailing hello@daringvibes.com or using our Live Chat widget. We can update the address to the correct one within that time frame. No refunds will be issued after 24 hours of an incorrect address submission.
SHIPPING & DELIVERY
We will select the best carrier and shipping method based on the size and weight of the products you order. Product minimums may apply to certain items. Please allow 4–7 days for production before your order ships. Average shipping times are 15–21 days, depending on your location. Tracking numbers will be provided 3–5 days after your order has been shipped. If you have not received a tracking number after 7 business days, please email us at hello@daringvibes.com or contact us via our Live Chat widget. You will not be charged for any items that are not shipped; back-ordered items will only be charged once they are dispatched. Delivery service is to your door and does not include unpacking or assembly.
You can always track your order form our Track Order page. After the order had been placed we will send you the tracking code of the shipment as soon as the order has been processed.
We are ready to ship right now! Just place an order. We have a lot in Stock. If by any chance we miss the products in stock we will definitely contact you back swiftly and give you updates.